日本と海外をつなぐクラウドソーシング

TALK English Schools

Marketing/Enrollment Specialist

2018/01～ 2018/11

• Translate, create, and update contents for all forms of marketing materials including brochures, websites, social media, blogs, and PPC magazines.
• Perform localization of keywords for Google Adwords.
• Proofread the contents for websites and blogs and revise if necessary.
• Respond in Japanese to Japanese-speaking clients attained through our public relations channels.
• Ensure proper follow ups utilizing administrative and CRM databases to input, update, and manage files.

Toyota Boshoku America

Communications Coordinator

2016/10～ 2018/01

• Plan and coordinate daily, monthly, and annual corporate meetings and events.
• Manage corporate schedules and make business travel arrangements as needed.
• Update company information on a weekly and monthly basis for public relations.
• Promote marketing by coordinating Corporate Social Responsibility activities.
• Provide Japanese – English translation for meetings and documents.

EVA Air

Flight Attendant

2012/12～ 2013/08

• Managed the in-flight safety and comfort of traveling passengers from diverse culture.
• Created reports for all conflicts, incidents, and malfunctions that occurred on board, also solved customer complains both in English and Japanese.
• Communicated the status of cabin and crew to superior officers and other flight crew effectively in various languages.
• Provided specialized assistance for physically challenged passengers, unaccompanied minors, and small children, also responded to emergency situations in flight.

All Nippon Airways (ANA)

Reservation Agent

2010/06～ 2011/06

• Checked in and serviced passengers in a high-stress airport environment.
• Utilized various computer applications to manage government documentation and verify documents for fraud and discrepancies.
• Assisted passengers and immigration officers with translation during arrival at the U.S Immigration Customs Federal area.
• Managed paperwork and handled data entry required for missing/damaged luggage.