日本と海外をつなぐクラウドソーシング

Support Ninja Inc

Customer Service Representative

2018/09～

answers questions, assists customer in account changes for their relay reward credit/ debit cards for Sunrise Banks N.A., St. Paul, MN 55103, USA

VXI Global Holdings Inc

Customer Service Representative

2018/05～ 2018/09

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and technical support for at&t ISM Platinum USA for their cellphone/mobile services, cable tv, internet and home phone services

Alorica

Customer Service Representative

2017/08～ 2018/02

answers questions, assists customer in account changes and basic troubleshooting for their cellphone service for T-Mobile Gen Care/ team of Experts USA phone/voice support

TaskUS

Team Leader

2017/02～ 2017/08

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and resolving issues with their packages and complaints for Hello Fresh UK chat and email team

Convergys

Team Support Specialist

2015/05～ 2016/02

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and technical support for cricket wireless a subsidiary of at&t USA for their phone/voice support

Startek

Customer Service Representative

2014/10～ 2015/05

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and technical support for at&t wireless corporate responsible users USA for their phone/voice support

iQor

Resolution Supervisor

2013/01～ 2014/10

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and technical support for Sprint Nextel USA for their phone/voice support

Cyber City Teleservices Inc

Subject Matter Expert, Escalations

2011/08～ 2013/01

assists customers and make account changes and answers all service and account related questions plus basic troubleshooting and technical support for at&t Uverse Blue (billing and sales) USA for their phone/voice support