Crowdsourcing Workshift > Search Freelance > kristineanntrivino > CV
kristineanntrivino
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Email Marketing
- Telemarketing and Tel Sales
- Financial Services and Planning
- Others
- Last Login : 2018-10-02
- Member Since : 2018-10-02
Career
Description
Manulife
Customer Service Representative
2017/10～ 2018/06
I was a customer service representative in a Financial institution handling Long term Care Insurance. I was talking inbound calls and answering their queries and processing customer request.
Teletech
Customer Service Representative and Internal Help desk
2015/11～ 2017/02
I was a customer service representative taking inbound calls to assist customer queries, process their request and offer upselling. I was promoted as an Internal Help desk team and my role was to provide support to agents and do admin task. I was also taking supervisor call.
Concentrix
Customer Service Representative
2014/05～ 2015/01
I was a customer service representative taking inbound and outbound calls for a financial account in United Kingdom. I was assigned to Collections department and my primary role was to offer and set-up repayment plans for those people who has debt to the bank.
