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kristineanntrivino
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- 最終ログイン : 2018-10-02
- 登録日 : 2018-10-02
職歴
詳細
Manulife
Customer Service Representative
2017/10～ 2018/06
I was a customer service representative in a Financial institution handling Long term Care Insurance. I was talking inbound calls and answering their queries and processing customer request.
Teletech
Customer Service Representative and Internal Help desk
2015/11～ 2017/02
I was a customer service representative taking inbound calls to assist customer queries, process their request and offer upselling. I was promoted as an Internal Help desk team and my role was to provide support to agents and do admin task. I was also taking supervisor call.
Concentrix
Customer Service Representative
2014/05～ 2015/01
I was a customer service representative taking inbound and outbound calls for a financial account in United Kingdom. I was assigned to Collections department and my primary role was to offer and set-up repayment plans for those people who has debt to the bank.
