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Anura
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Sri Lanka
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- Skills
- Database Development and Administration
- Site Administration and Management
- Last Login : 2020-10-13
- Member Since : 2018-09-01
Career
Description
Associated Motorways (Pvt) Limited
IT Support Englineer
2015/12～
Providing technical support in a 500+ user environment.
Answers, evaluates, and prioritizes incoming telephone, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Installing & Configuring Computer Hardware Operating System & Application.
Troubleshooting system & network problems.
Closed 95% of trouble tickets on the first call without escalation.
