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NorieOnates
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- Job History(F) : 0 Results
- Philippines
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- Skills
- Other Design & Multimedia
- Advertising and Public Relations
- Data Gathering
- Data Cleaning
- Last Login : 2018-08-26
- Member Since : 2018-08-26
Career
Description
ALORICA
CUSTOMER SERVICE FOR MACY’S OMNI CHANNEL (ONLINE RETAIL)
2017/09～ 2018/01
Seasonal Account
- Customer Service
- Process orders and payments
- Tract Orders
- Update order details such as address
- Product Research
ALORICA
COLLECTION SPECIALIST MACY’S CREDIT OPERATIONS
2015/03～ 2015/09
- Customer Service
- Payment plan options
- Customer’s payment resources analysis
- Credit card and Client’s account inquiry
- Processing of customer’s payment to keep account current
- Processing of balance transfer offer
GENPACT PHILIPPINES
SEARS CREDIT SERVICES PROCESS ASSOCIATE /CSR
2013/07～ 2015/03
- Customer Service
- Product Inquiry
- Customer’s Account Update
- Processing of Customer’s Dispute Request
- Processing of customer’s payment and Balance Transfer Request
- Processing of balance transfer offer
GENPACT PHILIPPINES
SILVERLEAF RESORTS’ COLLECTIONS SPECIALIST
2013/07～ 2015/03
- Collections and Customer Service
- Payment plan options
- Customer’s payment resources analysis
- Timeshare and Client’s account inquiry
- Processing of customer’s payment to keep account current
TELETECH PHILIPPINES
DESKTOP SUPPORT / TSR and CSR / SALES
2008/03～ 2011/10
• DESKTOP SUPPORT / TSR and CSR / SALES
HP (Hewlett-Packard Account): May 9, 2011-October 13, 2011
• TECHNICAL SUPPORT REPRESENTATIVE
British Sky Broadband: March-June 2008
