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ANGELIENAVOS
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- Philippines
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- Last Login : 2018-08-23
- Member Since : 2018-08-23
Career
Description
Aegis People Support
Quality Analyst
2010/06～ 2011/07
I started as a consultant and got promoted as a Quality Analyst. I've been checking outputs from the consultants as a Quality Analyst. We used to handle a verification company to validate applicants employment history, educational attainment and even getting feedback and recommendations from previous colleagues.
Sutherland Global Services
Team Manager
2013/11～ 2017/12
I started as a consultant assisting customer looking for a vacation homes. I got promoted as Team Manager and been handling consultants from different line of business, I initially handled a Back Office team responsible for the advert posted on the website. I also handled voice, email and chat support consultants responsible for customer facing interaction. We are solely responsible to ensure that customers are getting a satisfactorily service that they deserve.
