日本と海外をつなぐクラウドソーシング

HIGHER EDUCATION LOANS BOARD

CUSTOMER EXPERIENCE EXPERT

2013/05～ 2018/07

• Customer Care Service by attending to walk in clients and providing quality service.
• Computer operator- Data entry into pastel and data analysis.
• Prepare and submit daily reports to seniors on the progress of data entry.
• Filing of official documents.
• Secretarial issuance of clearance certificates to loanee’s.
• Liaise with clients and get feedback on our services.
• Guide and direct the clients to their appropriate stations so as to get assistance.
• Profiling of loanee and employer contacts.