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Bheafajardo
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Article and Text Writing
- Data Entry
- Last Login : 2018-06-25
- Member Since : 2018-06-24
Career
Description
Wns global services
Assistant training manager
2008/11～ 2018/11
Leads trainers and ensures their.development.
Facilitate class
Create training modules
Client management
Attends business reviews
Oversee agents from.both voice ans back.office function.
Advanced contact solutions
Quality assurance specialist
2005/01～ 2008/11
Listen and evaluate agent calls
Provides feedback and coaching
Creates reports
Conduct refresher session
