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Nikolai
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Chile
- Favorites : 0 Results
- Skills
- Technical Writing
- Review Writing
- Editing and Amendment
- Accounting and Bookkeeping
- Financial Services and Planning
- Data Entry
- Last Login : 2018-10-30
- Member Since : 2018-06-06
Career
Description
Diners Club del Ecuador
International Operations Analyst
2009/09～ 2017/03
Responsible for receiving and analyzing disputes with VISA, Diners Club credit cards (chargebacks, representments, arbitrations) according to international manuals:
As a cardholder representative (issuer), analysis and submission of documentation to invalidate purchases not made by customers in both foreign and local banks. Analysis of transactions for fraud, duplicate processing, services not rendered, merchandise not received, payment by other means for later reimbursement and/or resolution of the dispute.
As a commerce representative (acquirer), analysis and submission of documentation to validate transactions made by cardholders.
Incoming and outgoing processes.
Presentation of monthly reports, credit and debit notes and accounting adjustments.
Visa Resolve Online, People Soft (Oracle), AS400, Microsoft Office.
Education
Description
Universidad San Francisco de Quito
2009/12～ 2015/03
Universidad San Francisco Quito, USFQ is the best University of Ecuador and # 57 in Latin America. Each year, their campuses vibrate with 8,400 undergraduate and graduate students from more than 80 nationalities and countries (including 500 indigenous students and 900 international students), 967 teachers and staff, 10 colleges and academic schools and 51 careers.
