日本と海外をつなぐクラウドソーシング

LeadTICS Enterprise

IT Project Manager

2017/01～ 2017/12

- Technological products development for small and medium-sized enterprises in public and private sector.
- Development of training courses in ICT área
- Research of technological trends in the market
- translate contents
- Marketing online
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Independent

Spanish Teacher

2017/06～ 2018/05

Spanish teacher
content translator
I work with people who need a translator from English to Spanish

National Telecommunications Corporation CNT EP

IT Project Manager

2013/03～ 2016/12

- Gathering CRM requirements based on eTOM best practices.
- Gathering OMS(Sales) requirements based on eTOM best practices.
- Analysis and modification of customer service and sales processes for their automation considering the best practices of the eTOM methodology.
- Management and monitoring of the automation of processes defined by the company during the acquisition of a BSS / OSS transactional tool.
- ESB Architecture.
- Identify requirements with the business and manage their development as external systems and manage their integration with the OSS / BSS transactional systems.
- Define APIs, queues and file generation for integration with OSS/BSS solutions
- Management of pre-integration and integration QC tests, also certification of developed systems.
- Integration in change management for the acceptance of the OSS/BSS solution in the enterprise by the users.
- Databases Oracle and MySQL
- Using Microsoft Project Management Tool for Project Management.
Use of agile methodologies for development management