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vincegregorio25
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Technical Writing
- Creative writing
- Blog Writing
- Review Writing
- Last Login : 2014-10-24
- Member Since : 2014-10-24
Career
Description
SPI Global
Quality Specialist
2007/06～
• Monitor calls and gives feedback to agents
• Creating reports about the Team’s Performance
• Trends low and high CSAT surveys
• Gathers Data for the Center
• Provides Helpdesk assistance if needed
