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  • 最終ログイン : 2018-03-12
  • 登録日 : 2018-03-12

職歴

詳細

E-TOURS LTD

Tour Agent

2012/05~

Main duties connected to my position include:
- Plan and sell transportations, accommodations, insurance and other travel services;
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations;
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers;
- Book transportation, make hotel reservations and collect payment/fees;
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages;
- Deal with occurring travel problems, complaints or refunds;
- Attend travel seminars to remain updated with tourism trends;
- Enter data into our software and maintain client files;
- Network with tour operators;
- Maintain statistical and financial records;
- Meet profit and sales targets;
- Organization, complete logistics and holding of high level group events and conferences in the country and abroad;
- Organization of application and execution of public procurement financed by the European Union.

学歴

詳細

University of Wales Institute, Cardiff

2009/09~ 2011/07

Certified Degree: Master of Business Administration
Record of learning:
- People and Organizations
- Accounting for decision makers
- Strategic management
- Marketing
- Research methods
- International human resource management
- Managing change
- Dissertation on the topic: The impact of culture on performance management