日本と海外をつなぐクラウドソーシング

E-TOURS LTD

Tour Agent

2012/05～

Main duties connected to my position include:
- Plan and sell transportations, accommodations, insurance and other travel services;
- Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations;
- Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers;
- Book transportation, make hotel reservations and collect payment/fees;
- Use promotional techniques and prepare promotional materials to sell itinerary tour packages;
- Deal with occurring travel problems, complaints or refunds;
- Attend travel seminars to remain updated with tourism trends;
- Enter data into our software and maintain client files;
- Network with tour operators;
- Maintain statistical and financial records;
- Meet profit and sales targets;
- Organization, complete logistics and holding of high level group events and conferences in the country and abroad;
- Organization of application and execution of public procurement financed by the European Union.