translateTranslate Tool

This is a machine translation. We don't guarantee the accuracy of the contents.
If you want an accurate translation, please look for bilingual from here.
arrow_downward
タイトル
メッセージの内容
タイトル
メッセージの内容
Confirm
メッセージの内容
Loading..
 

Send Message

  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Philippines
  • Favorites : 0 Results
Skills
Photo Shooting and Post
Other Photo, Picture, Voice, Audio, and Voice
Email Response Handling
Data Entry
  • Last Login : 2018-02-19
  • Member Since : 2018-02-19

Career

Description

Teleperformance Bacolod

Supervisor

2007/05~ 2013/10

 Manage the performance of 15-18 teammates and ensure client specified targets are achieved through constant monitoring; coaching and ensuring morale is at an optimum level.
 Conduct root cause analysis during one on one coaching to identify what drives a teammate’s behavior and formulate a sound action plan.
 Sending scorecard disputes and working with different departments to guarantee 0% discrepancy on teammate’s compensation and incentive.
 Collaborate with co-supervisors and exchange best practices to ensure targets are met as a site.
 Proactively initiate team building activities to further enhance camaraderie amongst colleagues.

JPMorgan Chase

Telephone Banker

2013/11~ 2015/03

 Provides personalized customer service to exceed clients time and quality expectations
 Promptly and accurately responds to client requests and inquiries, including the administration of all rewards and fees.
 Meet goals set by the company, direct support and that of the team.

Teleperformance IT Park - Cebu

Supervisor / Team Lead

2015/04~ 2017/01

 Manage the performance of 15-18 teammates and ensure client specified targets are achieved through constant monitoring; coaching and ensuring morale is at an optimum level.
 Conduct root cause analysis during one on one coaching to identify what drives a teammate’s behavior and formulate a sound action plan.
 Sending scorecard disputes and working with different departments to guarantee 0% discrepancy on teammate’s compensation and incentive.
 Collaborate with co-supervisors and exchange best practices to ensure targets are met as a site.
 Proactively initiate team building activities to further enhance camaraderie amongst colleagues.

Education

Description

West Negros University

1999/06~ 2003/10

Graduate of Bachelor in Science and Accountancy