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ayaLeng
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Japanese ⇔ English
- Data Entry
- Data Gathering
- Japanese ⇔ Tagalog
- Last Login : 2014-10-13
- Member Since : 2014-10-13
Career
Description
Link2Support Manila
Customer Service Representative
2007/10~ 2008/02
Essential Duties:
- handles inbound customer service to Japanese Nationals living in United States regarding their inquiries for their DISH Network services.
iComm International
CSR / Liaison Officer / Parts Specialist
2008/06~
Tech Admin Division-Parts Specialist (November 2011 – Present)
Essential Duties:
- handles both inbound and outbound customer service calls, chats and emails regarding their parts inquiry, posting of payment, ordering and shipment status of their parts order.
- provides excellent customer service by giving appropriate and accurate information regarding their inquiries.
- assist a non-Japanese reading staff to read Japanese Auction Sheets, Parts Software and emails.
- assist Japanese staff regarding inquiries from a non-Japanese reading staff regarding their request
- responsible in sending both weekly and monthly reports regarding sales and collaborate with account staff regarding the final monthly sales.
- performs other tasks that maybe assigned by immediate superior and Manager.
- contacts both Japanese Local (Sagawa, Kuroneko and Yamato) and International (DHL Japan, TNT and EMS) courier and Japanese suppliers in any transaction regarding business.
Education
Description
Mindanao Kokusai Daigaku
2004/06~ 2008/03
Degree Obtained:
Bachelor of Science in International Studies
Major in Japanese Language and Studies