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yoh
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Japanese ⇔ English
- Customer Service & Support
- Interview
- Last Login : 2018-10-28
- Member Since : 2014-10-09
Career
Description
SBI Remit
Team Leader (Customer Care)
2010/10~
Provided both assistance to Japanese and foreign customers
Translated office documents, website, fliers (Japanese→English and Japanese→Tagalog)
Actively involved in organizing company social events to promote Remittance Services
Recorded Voice data of SBI Remit’s Exchange rate daily for customer’s preference
Trained employees and employees of companies affiliated to SBI Remit
Accurately registered customer’s personal information into the company data base
Guided customer’s internet financial transactions
Handled customer’s claims and Report