日本と海外をつなぐクラウドソーシング

SBI Remit

Team Leader (Customer Care)

2010/10～

 Provided both assistance to Japanese and foreign customers
 Translated office documents, website, fliers (Japanese→English and Japanese→Tagalog)
 Actively involved in organizing company social events to promote Remittance Services
 Recorded Voice data of SBI Remit’s Exchange rate daily for customer’s preference
 Trained employees and employees of companies affiliated to SBI Remit
 Accurately registered customer’s personal information into the company data base
 Guided customer’s internet financial transactions
 Handled customer’s claims and Report