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migs1460
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- SEO - Search Engine Optimization
- SMM - Social Media Marketing
- Email Marketing
- Business Plan and Marketing Strategy
- Other Business Service, Sales and Marketing
- Last Login : 2017-12-25
- Member Since : 2017-12-25
Career
Description
Balsam Brands
Social Media and Reputation Management Specialist
2015/01～
- Provide support to the manager in supervising the team to ensure that all tasks, deliverables and targets are met.
- Monitoring online reviews outside of brand, including the Better Business Bureau, Yelp, Complaints Board and others
- Improving and keeping a high brand online reputation rating
CHOXI.COM INC
Social Media and Online Reputation Manager
2012/11～ 2015/08
- Manages and monitors Social Media accounts such as Facebook, Twitter, Instagram and Youtube.
- Monitors performance of agents to ensure that quality customer service thru various social media accounts, email and online chat is given
- Handles complex customer complaints such as Better Business Bureau (BBB), Attorney General, Federal Trade Commission
DISTRIBUTED WEBSITE CORPORATION
Account Manager
2012/02～ 2012/07
- Provide quality online customer support to institutional clients all over the U.S.
- Ensure that new and existing clients are satisfied with the program they purchased
NCR SINGAPORE PTE LTD
Incident Management Officer
2010/11～ 2011/03
- Allocates work order to field engineers to ensure service level agreement with corporate clients are met
- Liaise with other departments and third party contractors to ensure clients’ operations are not compromised
Education
Description
Philippine School of Business Administration
1992/06～ 1997/10
Bachelor of Science in Business Administration, Major in Marketing
