日本と海外をつなぐクラウドソーシング

Immigration Co., Ltd

Case Processing Officer

2018/01～ 2019/12

- Worked closely with senior consultants to figure out application strategy for each client: sources of fund, biz plans, properties management
- Cooperated with overseas partners such as lawyers, embassy officers and real estate brokers to process immigration applications: planned properties inspection trips, checked and recorded clients’ original documents, updated CRM system daily, filled required forms, processed documents legalization and submitted KYC for remittance agents (when assigned)
- Performed as a contact point between lawyers and clients on a daily basis
- Processed payment for lawyers’ service fee and followed contracts’ payment terms

Immigration Co., Ltd

Office Assistant

2017/06～ 2017/12

- Administration: was in charge of purchasing, payment, office management, meeting schedule arrangement, mails handling, events preparation
- Customer service: welcomed guests, answered phones and introduced immigration programs, visitor visa application
- Translated and double-checked translated documents from suppliers

Lotte Shopping Plaza Vietnam Co., Ltd

Administration Assistant

2016/06～ 2017/03

- Outsourcing management: Checked staff attendance (security & cleaning staffs), reviewed law firm services hours, made monthly payment and kept in touch with outsourcing companies
- Rental management: supervised restaurant service, controlled leasing contracts, issued rental fee & utility fee debit notes
- Controlled incoming & outgoing documents, prepared official letters