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lauranao
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- Appraisal :
- Job History(F) : 1 Results
- Romania
- Favorites : 0 Results
- Skills
- Japanese ⇔ English
- Japanese ⇔ Italian
- Japanese ⇔ Other European Languages
- Other Translation and Language Skills
- Website Content
- Creative writing
- Article and Text Writing
- Blog Writing
- Review Writing
- Editing and Amendment
- Other Writing
- Slogan
- Naming
- Other Business Services
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Web Search
- Transcription
- Others
- Last Login : 2023-12-20
- Member Since : 2017-09-14
Career
Description
Accenture (Bucharest, RO)
Business Operation Associate
2017/01~
Responsible for Accenture training communication process for Italy and Romania. Schedule, organize and send out reminders, confirmations and participant lists. Edit, cancel and create sessions. Global faculty search process, to find trainers for global sessions. Inbox management and Training Ambassador.
Veeam Software s.r.l. (Bucharest, RO)
Renewals Representative Italy
2016/10~ 2017/01
▪ Contract renewal requests
▪ Sending reminders to clients and resellers
▪ Providing correct quotes and calculating validity
▪ Contacting by email or phone customers and resellers
Acquired competences:
- Attention to details
- Learned to work in Outlook and Salesforce
- Prioritizing tasks and requests
- Multitasking
- The ability to meet deadlines efficiently
Guditaly s.r.l.s, Castellamonte (Italy)
Telemarketer and translator
2014/06~ 2014/12
▪ Customer service
▪ Translations from Italian into English, editing
▪ Manage sale agents in England
Acquired competences:
- Time management
- Ability to communicate effectively with customers
- Multitasking
British School of English, Castellamonte (Italy)
Internship as Secretary Assistant, teacher’s assistant and substitute teacher for children between ages 3 and 18
2012/10~ 2015/05
▪ Working with children of different ages
▪ Public relations
▪ Teaching English grammar and vocabulary
▪ Planning and maintaining a stable pace of lessons
▪ Imposing discipline and creating a pleasant and relaxing environment in a teacher -student relation
Acquired competences:
- Ability to determine the difficulty of the learning material
- The ability to make learning material accessible by finding the most appropriate ways and means
- The ability to understand the student, and adaptability to diverse teaching methods based on students
Education
Description
Sakura Japanese School (Bucharest, RO)
2017/04~ 2017/06
3 months: Beginner Level Japanese
Scuola Radio Elettra SRL – Agency for Professional Training, Perugia (Italy)
2015/07~ 2016/05
Diploma for Qualified Officer for Front
▪ Customer relationship managment and communication with clients
▪ Psychological fundamentals of communication
▪ Principles of communication and sales
▪ Elements of territorial marketing
▪ Elements of Hotel Accounting and Administration
▪ Yield management techniques
▪ Check-in / out procedures and IT elements
▪ Hotel hospitality legislation
▪ Negotiation techniques and conflict management
▪ Safety at work
British Council, Milan (Italy)
2014/02~ 2014/02
IELTS Certificate
▪ Listening 8.0 / 9
▪ Reading 8.0 / 9
▪ Writing 7.0 / 9
▪ Speaking 8.5 / 9
▪ Total 8.0 / 9
Attended University of Turin
2011/09~ 2014/05
Department of Humanities, Turin (Italy)
'Languages and Cultures of Asia and Africa'
▪ Japanese
▪ English
I.S.T. - International School of Turin, Chieri (Italy)
2007/09~ 2011/05
IB Diploma
▪ History HL
▪ Italian B HL
▪ English A1 HL
▪ French SL
▪ Biology SL
▪ Math Studies
Honor Roll and High Honor Roll
Student Council and Prefect
School Newspaper