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日本語 ⇔ 英語
日本語 ⇔ イタリア語
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  • 最終ログイン : 2023-12-20
  • 登録日 : 2017-09-14

職歴

詳細

Accenture (Bucharest, RO)

Business Operation Associate

2017/01~

Responsible for Accenture training communication process for Italy and Romania. Schedule, organize and send out reminders, confirmations and participant lists. Edit, cancel and create sessions. Global faculty search process, to find trainers for global sessions. Inbox management and Training Ambassador.

Veeam Software s.r.l. (Bucharest, RO)

Renewals Representative Italy

2016/10~ 2017/01

▪ Contract renewal requests
▪ Sending reminders to clients and resellers
▪ Providing correct quotes and calculating validity
▪ Contacting by email or phone customers and resellers
Acquired competences:
- Attention to details
- Learned to work in Outlook and Salesforce
- Prioritizing tasks and requests
- Multitasking
- The ability to meet deadlines efficiently

Guditaly s.r.l.s, Castellamonte (Italy)

Telemarketer and translator

2014/06~ 2014/12

▪ Customer service
▪ Translations from Italian into English, editing
▪ Manage sale agents in England
Acquired competences:
- Time management
- Ability to communicate effectively with customers
- Multitasking

British School of English, Castellamonte (Italy)

Internship as Secretary Assistant, teacher’s assistant and substitute teacher for children between ages 3 and 18

2012/10~ 2015/05

▪ Working with children of different ages
▪ Public relations
▪ Teaching English grammar and vocabulary
▪ Planning and maintaining a stable pace of lessons
▪ Imposing discipline and creating a pleasant and relaxing environment in a teacher -student relation
Acquired competences:
- Ability to determine the difficulty of the learning material
- The ability to make learning material accessible by finding the most appropriate ways and means
- The ability to understand the student, and adaptability to diverse teaching methods based on students

学歴

詳細

Sakura Japanese School (Bucharest, RO)

2017/04~ 2017/06

3 months: Beginner Level Japanese

Scuola Radio Elettra SRL – Agency for Professional Training, Perugia (Italy)

2015/07~ 2016/05

Diploma for Qualified Officer for Front
▪ Customer relationship managment and communication with clients
▪ Psychological fundamentals of communication
▪ Principles of communication and sales
▪ Elements of territorial marketing
▪ Elements of Hotel Accounting and Administration
▪ Yield management techniques
▪ Check-in / out procedures and IT elements
▪ Hotel hospitality legislation
▪ Negotiation techniques and conflict management
▪ Safety at work

British Council, Milan (Italy)

2014/02~ 2014/02

IELTS Certificate
▪ Listening 8.0 / 9
▪ Reading 8.0 / 9
▪ Writing 7.0 / 9
▪ Speaking 8.5 / 9
▪ Total 8.0 / 9

Attended University of Turin

2011/09~ 2014/05

Department of Humanities, Turin (Italy)
'Languages and Cultures of Asia and Africa'
▪ Japanese
▪ English

I.S.T. - International School of Turin, Chieri (Italy)

2007/09~ 2011/05

IB Diploma
▪ History HL
▪ Italian B HL
▪ English A1 HL
▪ French SL
▪ Biology SL
▪ Math Studies
Honor Roll and High Honor Roll
Student Council and Prefect
School Newspaper