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LorelieRL
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Available to work
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- Job History(F) : 0 Results
- Identified
- Philippines
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- Skills
- Logo Design
- Banner Design
- Other Design & Multimedia
- Flyer, Brochure, and Catalog Design
- Package Design
- Signboard Design
- T-shirts Design
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Web Search
- Last Login : 2020-08-18
- Member Since : 2017-09-07
Career
Description
West Contact Services
Data Services Manager
2010/10~ 2012/11
I was assigned as a Data Services Manager for AT&T US for 2 years handling Order processing (from ordering to installation until service activation) and customer relations. Working as a Data Services Manager, I was assigned to receive, process and make sure that Orders are completed successfully at a timely manner. Our Client is AT&T (a US based Telecommunication company). After 3 months on the job, I was transferred to a more delicate department as a Billing Validation Specialist. As a Billing Validation Specialist, my responsibilities includes; Making sure that the customers are billed the right amount inclusive of their area's promotional package; Send out appropriate billing statements; Closely monitor changes in the customer's billing packages and enter or attach the correct promotional code. After a Year on the job I was assigned as the SME (Subject Matter Expert) of my Team and helped in the Training and Coaching of new hires.
Education
Description
Polytechnic University of the Philippines
1992/06~ 1996/06
Bachelor in Data Processing Management