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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Identified
  • Philippines
  • Favorites : 0 Results
Skills
Logo Design
Banner Design
Other Design & Multimedia
Flyer, Brochure, and Catalog Design
Package Design
Signboard Design
T-shirts Design
Personal Assistant
Email Response Handling
Customer Service & Support
Web Search
  • Last Login : 2020-08-18
  • Member Since : 2017-09-07

Career

Description

West Contact Services

Data Services Manager

2010/10~ 2012/11

I was assigned as a Data Services Manager for AT&T US for 2 years handling Order processing (from ordering to installation until service activation) and customer relations. Working as a Data Services Manager, I was assigned to receive, process and make sure that Orders are completed successfully at a timely manner. Our Client is AT&T (a US based Telecommunication company). After 3 months on the job, I was transferred to a more delicate department as a Billing Validation Specialist. As a Billing Validation Specialist, my responsibilities includes; Making sure that the customers are billed the right amount inclusive of their area's promotional package; Send out appropriate billing statements; Closely monitor changes in the customer's billing packages and enter or attach the correct promotional code. After a Year on the job I was assigned as the SME (Subject Matter Expert) of my Team and helped in the Training and Coaching of new hires.

Education

Description

Polytechnic University of the Philippines

1992/06~ 1996/06

Bachelor in Data Processing Management