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ivyorpeza
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Telemarketing and Tel Sales
- Data Entry
- Last Login : 2020-12-23
- Member Since : 2017-07-28
Career
Description
ADT HOME SECURITY SERVICES
OUTBOUND SALES AGENT
2012/09～ 2014/09
• Full time dialing as an Outbound Sales Agent
• Promote Home Security systems to prospect that they can use in case of emergencies such as burglary, home invasion, and thieves.
• To ensure the quality of calls before forwarding it to the closer sales department.
AT&T UVERSE BLUE
INBOUND CUSTOMER SERVICE REPRESENTATIVE
2014/10～ 2015/10
• Inbound Customer Representative receiving calls from customers with billing and service concerns.
• Resolving customer billing issues and promoting telco products such as subscription upgrades, add-on entertainment, and wireless devices.
• Ensure the quality of the calls and customer satisfaction before closing the call.
BAJENTING TICKETING SERVICES
CUSTOMER SERVICE REPRESENTATIVE
2015/11～ 2020/03
• Answering customer’s inquiries via call, text, Facebook Page messages, and email.
• Resolving customer’s issues in reservation and travel packages.
• Provide customer’s travel package quotations, sell additional service or upgrade such as airport transfer, tour activities, and private transportation service with a tour guide.
• Process customer’s reservations in Airline, Hotel, Resort, and leisure activity in a specific place or destinations.
THIRVYLIAN TRANSPORT SERVICES
CUSTOMER AND SALES SUPPORT
2020/04～ 2020/11
• Promoting the transport service thru social media and sending email to clients to offer a transport service in their company.
• Answering customer’s inquiries via call, text, email and Facebook messages.
• Process vehicle reservation, route and destination, and driver designation.
