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AnamariaT
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Romania
- Favorites : 0 Results
- Skills
- Japanese ⇔ English
- Japanese ⇔ Other European Languages
- Japanese ⇔ Other Languages
- Japanese ⇔ Spanish
- Last Login : 2017-09-20
- Member Since : 2017-06-30
Career
Description
Amazon
Customer Support Specialist
2016/08～ 2017/12
Customer Support Specialist
Amazon
Tasks:
▪ promptly answering and solving our customers' issues, requests and questions in: e-mail, chat and
phone
▪ managing and solving customer complaints
▪ usage of internal support tools to respond properly to customers in accordance with our procedures
AIVI (NGO)
Trainer/ Teacher/ Moderator
2015/01～ 2017/12
▪ coordinating a group of people to organize a club
▪ teaching Japanese language to a mixed-level group
▪ using active learning methods (dialogues, role plays, etc.)
▪ sustaining training sessions in English and Spanish
▪ improving and perfecting team work strategies
▪ accommodating new members
