日本と海外をつなぐクラウドソーシング

Advance GSA

Customer Service Representative

2011/02～ 2011/06

• Generate sales leads.
• Set up appointments with the prospect and the specialist.

Echo Communications and Development Corporation, Inc.

Call Center Agent

2011/08～ 2013/04

Inbound and Outbound Services:

• Responsible in doing daily reports every after shift.
• Answer phones and respond to customer requests.
• Sell products and place customer’s orders in a computer system.
• Follow-up on customer inquiries not immediately resolved.
• Provide information regarding products and services.
• Generate sales leads.
• Take and follow-up orders of the customers.
• Set up appointments with the prospect and the specialist.
• Perform duties as assigned.