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MVP for Week 1 in the month of September
Business Service, Sales and Marketing
Business Support and Questionnaire
Email Response Handling
Customer Service & Support
Awarded for having perfect csat score on phone calls and 4.93/5 on emails with overall Customer Satisfaction of 4.96/5 score across the whole account.
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Overall Top Performer
Awarded for delivering Un-carrier experience for our customers and in finding solutions to improve the overall customer experience.
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First call resolution Rock Star for the week
Business Service, Sales and Marketing
Business Support and Questionnaire
Customer Service & Support
Recognized for outstanding service to customers.
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Godlike Performance
Business Service, Sales and Marketing
Business Support and Questionnaire
Customer Service & Support
Awarded for unrelenting concern and unrivaled demeanor in building a good relationship with the customers and unstoppable focus on fixing customer’s concerns.
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First call resolution Rock Star for month
Business Service, Sales and Marketing
Business Support and Questionnaire
Customer Service & Support
Commended for exceeding the target and being the top performer across the trainees in the site during training program.
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Best in Sales
Business Service, Sales and Marketing
Business Support and Questionnaire
Customer Service & Support
Awarded for unrelenting concern and unrivaled demeanor in building a good relationship with the customers and unstoppable perseverance in pitching and closing sales (new line of service, cellphone & accessories.)