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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • India
  • Favorites : 0 Results
Skills
Email Response Handling
  • Last Login : 2018-12-13
  • Member Since : 2018-12-13
  • Personal Assistant/Data Entry Operator/Customer service
    Business Service, Sales and Marketing Business Support and Questionnaire Email Response Handling
    Duration to complete job1days
    Desired remuneration price3,000 yen to 10,000 yen
    img_noimage


    Objective
    Energetic Results-driven Professional with over 18 years of measurable success in the field of Administration, Accounts & Operations i.e. in client relationship management, key account management, strategic business management in pursuit of career advancement.

    A self-starter with excellent communication, negotiation, team building and interpersonal skills, I am able adapt to any change with good problem solving skills.


    Skills Summary

    • Strong leadership and Administrative skills
    • Good man management and motivational skills to develop workforce for optimum results.
    • Strong interpersonal and team skills.
    • Over 18 years of industry experience in Administration, Accounts & Customer relationship Management in banking and financial industry.
    • Hands-on expertise in branch office management and administration.
    • Expertise in product enhancement planning and strategic market requirement analysis.
    • Proven ability to work in fast-paced, high-tech environments requiring skills in scheduling, management and team building.



    Educational Qualifications

    • B.Sc from Madras University.

    • HSc from Fathima Basheer Higher Secondary School.1991-1992

    • SSC from Holy Angel Anglo Indian Higher Secondary School-1989-1990











    Work Experience:

    Sree Gokulam Chits & Finance Co Pvt Ltd. (Apr-1993- Jan-2001)
    Asst Manager

    Job Profile:

    • Handling a team of 12 Collection Executives.
    • Marketing responsibilities include fresh business acquisition of Chits.
    • Maintain strong relationship with target segment and HNI Clients.
    • To ensure efficient, reliable and fast customer service.
    • To find the market pulse and implement the marketing strategies.
    • New experience in the field of collections by co-coordinating with my collection manager with the Existing customer

    Core competencies include
    •People Leadership •New Business Development
    •Industry Analysis •Direct Sales


    Indigo Business Services (India) Pvt Ltd.
    (Feb- 2001 – Dec- 2003)
    Manager, Business Development

    • Marketing responsibilities include fresh business acquisition of liabilities.
    • Maintain strong relationship with target segment and HNI Clients.
    • To ensure efficient, reliable and fast customer service.
    • To find the market pulse and implement the marketing strategies.
    • Implement product promotional activities.
    • Maintain strong relationship network with existing clients and intermediaries.
    • Having excellent inter-personal, presentation and communication skills.
    • Reporting of sales MIS
    • To ensure efficient Handling of Production Management & Logistics Management





    India Infoline Ltd. (Jan 2004 – Jan-2012)
    Assistant Manager-Operations
    • Associated in Maintaing Mis for Sales team.
    • To ensure efficient collection of Renewal Premium from Customers.
    • Maintain Strong relationship with Customer in order to resolve the query within the TAT.
    • Maintain Petty Cash register and online updating of Accounts.
    • To Ensure the Recruitment of Tele Marketing Executives

    • Associated in Negotiation with Vendors.
    • Associated in Maintaining facility related issues.
    • Associated in New client acquisition and verification of the customer details.
    • Associated in Handling Petty cash.
    • Associated in Handling Administration of the entire branches in Tamil Nadu.
    • Associated in Maintaining of the Asset through online updating for the entire branches in Tamil Nadu.




    Dream Destinations (May-2012 to Aug-2012)
    Executive-Operations

    • Taking care of the Customer Care
    • Converting the leads into Sales
    • Taking Care of the Reservations
    • Maintaining the Customer Data Base
    • Attending the Customer Query and Resolving the issues
    • Handling Petty Cash and Day-to Day Branch Activities
    • Handling the vendors





    Essel Finance Wealth Services Pvt Ltd (Aug-2012 to till date)
    Assistant Manager-Operations & Sales

    • Handling of walk in customers.
    • Updating the customers with their Fund performance & Account Statement
    • Handling Mis for all Investment Products
    • Attending the queries of the branches and resolving it within the TAT
    • Informing the customers about the latest NFO’s, FD’s, IPO etc
    • Helping in the conversion of the Leads generated by the branches
    • Informing the customers about the renewal payment of insurance
    • Tracking the customers Fund performance
    • And all the day to day activities in the branches…
    • Apart from handling day to day responsibilities was able to generate revenue 3 times of my CTC per year.




    TECHNICAL EXPERTISE:
    • Operating Systems : MS-DOS, Windows 9x, 2000/XP.
    • Back End : MS-Access.
    • Applications : MS-Office2000/XP