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クラウドソーシング ワークシフト > フリーランスを探す > Jayashree147 > ポートフォリオ
Jayashree147
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Personal Assistant/Data Entry Operator/Customer service製作日数1日間希望販売価格3,000円～10,000円未満
Objective
Energetic Results-driven Professional with over 18 years of measurable success in the field of Administration, Accounts & Operations i.e. in client relationship management, key account management, strategic business management in pursuit of career advancement.
A self-starter with excellent communication, negotiation, team building and interpersonal skills, I am able adapt to any change with good problem solving skills.
Skills Summary
• Strong leadership and Administrative skills
• Good man management and motivational skills to develop workforce for optimum results.
• Strong interpersonal and team skills.
• Over 18 years of industry experience in Administration, Accounts & Customer relationship Management in banking and financial industry.
• Hands-on expertise in branch office management and administration.
• Expertise in product enhancement planning and strategic market requirement analysis.
• Proven ability to work in fast-paced, high-tech environments requiring skills in scheduling, management and team building.
Educational Qualifications
• B.Sc from Madras University.
• HSc from Fathima Basheer Higher Secondary School.1991-1992
• SSC from Holy Angel Anglo Indian Higher Secondary School-1989-1990
Work Experience:
Sree Gokulam Chits & Finance Co Pvt Ltd. (Apr-1993- Jan-2001)
Asst Manager
Job Profile:
• Handling a team of 12 Collection Executives.
• Marketing responsibilities include fresh business acquisition of Chits.
• Maintain strong relationship with target segment and HNI Clients.
• To ensure efficient, reliable and fast customer service.
• To find the market pulse and implement the marketing strategies.
• New experience in the field of collections by co-coordinating with my collection manager with the Existing customer
Core competencies include
•People Leadership •New Business Development
•Industry Analysis •Direct Sales
Indigo Business Services (India) Pvt Ltd.
(Feb- 2001 – Dec- 2003)
Manager, Business Development
• Marketing responsibilities include fresh business acquisition of liabilities.
• Maintain strong relationship with target segment and HNI Clients.
• To ensure efficient, reliable and fast customer service.
• To find the market pulse and implement the marketing strategies.
• Implement product promotional activities.
• Maintain strong relationship network with existing clients and intermediaries.
• Having excellent inter-personal, presentation and communication skills.
• Reporting of sales MIS
• To ensure efficient Handling of Production Management & Logistics Management
India Infoline Ltd. (Jan 2004 – Jan-2012)
Assistant Manager-Operations
• Associated in Maintaing Mis for Sales team.
• To ensure efficient collection of Renewal Premium from Customers.
• Maintain Strong relationship with Customer in order to resolve the query within the TAT.
• Maintain Petty Cash register and online updating of Accounts.
• To Ensure the Recruitment of Tele Marketing Executives
• Associated in Negotiation with Vendors.
• Associated in Maintaining facility related issues.
• Associated in New client acquisition and verification of the customer details.
• Associated in Handling Petty cash.
• Associated in Handling Administration of the entire branches in Tamil Nadu.
• Associated in Maintaining of the Asset through online updating for the entire branches in Tamil Nadu.
Dream Destinations (May-2012 to Aug-2012)
Executive-Operations
• Taking care of the Customer Care
• Converting the leads into Sales
• Taking Care of the Reservations
• Maintaining the Customer Data Base
• Attending the Customer Query and Resolving the issues
• Handling Petty Cash and Day-to Day Branch Activities
• Handling the vendors
Essel Finance Wealth Services Pvt Ltd (Aug-2012 to till date)
Assistant Manager-Operations & Sales
• Handling of walk in customers.
• Updating the customers with their Fund performance & Account Statement
• Handling Mis for all Investment Products
• Attending the queries of the branches and resolving it within the TAT
• Informing the customers about the latest NFO’s, FD’s, IPO etc
• Helping in the conversion of the Leads generated by the branches
• Informing the customers about the renewal payment of insurance
• Tracking the customers Fund performance
• And all the day to day activities in the branches…
• Apart from handling day to day responsibilities was able to generate revenue 3 times of my CTC per year.
TECHNICAL EXPERTISE:
• Operating Systems : MS-DOS, Windows 9x, 2000/XP.
• Back End : MS-Access.
• Applications : MS-Office2000/XP
