ROBOTIC PROCESS AUTOMATION-ARCHITECT-TECHNO-DELIVERY-MANAGER(BLUE-PRISM,AUTOMATION-ANYWHERE-OPENSPAN
A forward thinking person who is team oriented, proactive and a confidential and reliable partner to top management.
Exceptionally well organized with track record that demonstrates self-motivation, creativity & initiative to achieve both corporate & personal goals.
Consistently delivered mission-critical results in the field of IT; seamlessly managed diverse functions.
Possesses decisive and effective team management skills with demonstrated excellence in working with large dispersed teams.
An effective communicator with strong Project Management, leadership, team management, relationship management and analytical skills.
Strong Technology understanding and implementation experience.
Understanding of Global Delivery Metrics, Account related SLA’s and OLA's.
Experience in Driving/managing service quality and improvement of service delivery processes.
Responsible for the Project-Program management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review and project close out / handover - Implementation experience in Service Delivery,SDLC, PLM, Project Management, Production Support and Product development & Support Management
Techno-functional solution analyst & consultant for BSFI, Media & Entertainment, Shipping & Logistics,Telecom,Retail & Publishing industries with excellent communication, organization & relationship-building skills with stakeholders, team members, and functional support staff.
Predominantly worked in BFSI and Telecom Domain