日本と海外をつなぐクラウドソーシング

ENTERPRISE SALES INTERN
 Knowledgeable in CRM tools such as Salesforce.com
 Updates company database and maintains directory of prospective clients
 Researches and derives contact information of sales prospects
 Conducts bulk lead generation
 Supports several marketing campaigns

INBOUND SALES REPRESENTATIVE / SALES RETENTION SPECIALIST, MARAWOY LIPA CITY
 Uses numerous computer workstation applications to supply live responses to customers’ needs
 Documents customer calls in the database system
 Assists customers with functionality and basic troubleshooting of product or account issues
 Assists in resolving serious complaints and escalated calls
 Maintains at a minimum, target levels of performance
 Maintains up to date level of product knowledge
 Multi tasks: Listens to customers, input data, proves solution, navigates through various applications while applying customer satisfaction techniques