Crowdsourcing Workshift > Search Freelance > isaiahangeles
isaiahangeles
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Identified
- Philippines
- Favorites : 0 Results
- Skills
- Other Administration, Management, and Test
- Other Business Services
- Others
- Last Login : 2016-10-10
- Member Since : 2016-10-10
Professional Experience
I have a solid 8 years of customer service experience, providing assistance to a variety of US clients such as banks, real estate, mortgage, and VOIP providers. I have the specialization with fraud analysis and investigation. I also have experience with project management as I am currently a project manager for a digital agency.
My services include phone and e-mail support, ticket management, project management, administrative assistant (VA), investigation, and chargeback and fraud management.
Good communication skills are one of my core competencies. I can efficiently and professionally communicate to external and internal customers.
As an experienced Fraud Analyst and Customer Service Representative, I have honed skills such as time management, patience, empathy, attentiveness, critical thinking, and problem-solving.
