Crowdsourcing Workshift > Search Freelance > adimaranan
adimaranan
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills No Description
- Last Login : 2017-01-19
- Member Since : 2014-07-01
Professional Experience
Japanese Technical Specialist Team Lead
Computer Science Corporation
• Maintain SLA resolving client quires by phone and emails
• Supporting user for Manulife and GE japan user
• Resolving issues about Lotus notes and other MS office tools
• Password resets for RSA token, Active Directory, Lotus notes and other security ID
• Handling Level 2 Support ticket using Remedy, SM7, Mainframe USD tickets.
• Monitoring servers alert in Control M, and Solaris support
Japanese Desktop Support Specialist (Team Leader)
Polaris Singapore
Duties and Responsibilities:
• Monitor evaluate team performance.
• iPhone/iPad, PC and Monitor inventory
• Lotus Notes application support
• All PC issues support ( Windows 7 and Windows XP)
