Crowdsourcing Workshift > Search Freelance > rvcabrera
rvcabrera
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Personal Assistant
- Customer Service & Support
- Data Entry
- Last Login : 2020-04-29
- Member Since : 2015-09-11
Professional Experience
Thank you for visiting my profile! I have been working for the BPO/Call Center industry for almost 10 years. I have handled both Customer Service accounts (Microsoft, Sprint, Qwest) and Tech Support accounts (XBOX, Marketplace), helping customers over the phone, email and chat. I got promoted 4 years ago as Quality Representative. I evaluate CS/TS agents' interactions and provide feedback for continuous improvement.
I deliver quality services with respect for deadlines and high expectations. I have a dedicated workstation at home and a stable internet connection.
I possess the discipline and time management skills necessary to have served as a Customer Service employee for the past 9 years.
