Crowdsourcing Workshift > Search Freelance > jocelyndeguzman020678
jocelyndeguzman020678
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Others
Language
Tagalog (Mother tongue)English (Conversational level)
- Last Login : 2020-07-02
- Member Since : 2020-07-02
Professional Experience
• Knowledge about customer service applications from administrative to technical procedures including telecommunications (mobiles) , airline (reservations to ticketing), cable and data services
9 years experience in business outsourcing bpo
• Worked with administration: forwarded requests and unresolved issues to the designated resource by communicating and coordinating with internal departments.
• Responded promptly and answered/resolved customer inquiries and complaints.
• Kept records of customer interactions and actions taken, including transactions, comments, inquiries and complaints
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