日本と海外をつなぐクラウドソーシング

• 15 years’ worth of solid customer service background beginning with 4 years as an agent.
• 4 years as a Quality coach and 8 years as a Supervisor.
• Capable in multi-tasking in a fast-paced and high-volume environment, demonstrates strong written and oral communication skills and ability to establish rapport to clients by lessening customer effort.
• Possess the exceptional skill in building productive relationships; resolve complex issues and win customer loyalty.
• Technically proficient in MS Word, Excel and PowerPoint and specialized in process improvement and innovation.