Crowdsourcing Workshift > Search Freelance > karurijenn
karurijenn
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Kenya
- Favorites : 0 Results
- Skills
- Test and Debugging
- Other Administration, Management, and Test
- Website Content
- Copy Writing
- Blog Writing
- Mail Magazine Writing
- Review Writing
- Editing and Amendment
- Email Response Handling
- Customer Service & Support
- Questionnaire and Research
- Other Business Supports and Questionnaire
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
- Other Data Entry
- Writing and Posting FB Page
- English ⇔ Other Languages
Swahili(Kiswahili) (Like a native speaker)
- Last Login : 2020-03-26
- Member Since : 2020-03-26
Professional Experience
Application of online jobs/remote jobs that deal with customer support and delivery
Data entry jobs and online data editing projects
IT support consultancy and advisory
Field survey projects support and recruitment
Handling client calls and resolving the same via phone or email
Ensuring tracking of all received tickets and follow-up on the same
Training users on system use and roll-out of new technologies
Generating and marinating Helpdesk reports at regular intervals
Creating user manuals and guidance notes where necessary
Ensuring prompt feedback to clients and resolution of forwarded issues
Call Centre Representative – Handled an international (Canada) call campaign for a few months where we handled client calls and made sure we solved any issues they were experiencing.
