日本と海外をつなぐクラウドソーシング

I worked as a customer support representative for a year in a Australian airline handling customers issues & queries over the phone before I've been promoted to be part of the chat support team. I am booking flights & reservations that involves re-sending itineraries, answering customers inquiry regarding airport terminals and their ticket policy. I've been trained to handle irate customers either over the phone or via chat. I've been also part of a team that handles special cases for 3 years using salesforce.
After that, I transferred to a Canadian telecom company for better opportunities & I've been working with them for almost 2 years. I am a technical support representative. I am dealing with Canadians over the phone resolving queries and troubleshooting issues about their home phone, internet, satellite TV and Fibe tv service.
I've been working in a BPO company for more than 5 years. Now, I am teaching business English to adult Japanese businessman/woman for 4 months remotely.