日本と海外をつなぐクラウドソーシング

I'm Reynald Isidoro, I've worked as a Customer Service Representative Email Support for Amazon and DoorDash for almost 3 years, and sometimes I'm doing also an Outbound Calls. My main focus as a Customer Service Representative is to deal with the customer's concerns and complaints and to resolve it. Also, to provide satisfaction to their needs and wants.

I've also worked as a Business Process Associate for First American for 7 months. It's a Data Analyst work or Data Entry. I believe that having a work experience as a Customer Service is an advantage for being a Virtual Assistant because I already know multi-tasking and managing emails. While being a Data Analyst, I have some skills like interpreting data and turning it into information which can offer ways to improve a business. Gathering information from various sources and interpret patterns and trends. Doing the administrative side of the business.