Crowdsourcing Workshift > Search Freelance > fsrodriguez1006
fsrodriguez1006
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Other Business Services
- Personal Assistant
- Email Response Handling
- Customer Service & Support
- Interview
- Other Business Supports and Questionnaire
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
Other language (Mother tongue)
- Last Login : 2019-06-29
- Member Since : 2019-06-29
Professional Experience
With my almost 12 years in the BPO industry, I honed my expertise, skills, and qualifications in the field of operations, quality, administration and facilities from the different programs and accounts that I had been an employee, covering technical support, customer service, travel and e-Commerce (Product Listers and Graphic Designers). I held positions from a rank and file to a Managerial position for the customer service role until last year wherein we had managed the stores of our client via Amazon, eBay, and Shopify. We had responded to all client-based emails in Gmail and Zendesk, processed all customer service-related concerns to eBay – America and Europe, responded to Negative Customer Reviews, turn positive customer comments to positive customer reviews.