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  • schedule Status:
    Available to work
  • Appraisal :
  • Job History(F) : 0 Results
  • Philippines
  • Favorites : 0 Results
Skills
Other Business Services
Personal Assistant
Email Response Handling
Customer Service & Support
Interview
Other Business Supports and Questionnaire
Data Entry
Data Screening
Data Gathering
Data Cleaning
Language
English (Like a native speaker)
Other language (Mother tongue)
  • Last Login : 2019-06-29
  • Member Since : 2019-06-29

Professional Experience

With my almost 12 years in the BPO industry, I honed my expertise, skills, and qualifications in the field of operations, quality, administration and facilities from the different programs and accounts that I had been an employee, covering technical support, customer service, travel and e-Commerce (Product Listers and Graphic Designers). I held positions from a rank and file to a Managerial position for the customer service role until last year wherein we had managed the stores of our client via Amazon, eBay, and Shopify. We had responded to all client-based emails in Gmail and Zendesk, processed all customer service-related concerns to eBay – America and Europe, responded to Negative Customer Reviews, turn positive customer comments to positive customer reviews.

URL

https://www.linkedin.com/in/francis-rodriguez-362204120/