Crowdsourcing Workshift > Search Freelance > francisomartabligan
francisomartabligan
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
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English (Business level)
- Last Login : 2020-03-25
- Member Since : 2019-06-28
Professional Experience
Research & Data Entry: Google Suite, MS office 365 suite, Linkedin, MS Office (Word, Excel, Powerpoint, Access, Publisher).
CRM Management: Salesforce, Agile
Communication Tools: Skype, Slack, Google Hangouts, Ring Central, Loom, Sharepoint FB messenger..
Zendesk Specialist: Customer Service for Voice/Phone & Chat.
Email Management: Gmail/Google Suite, Outlook 365/Exchange Server.
Currently a part time research specialist and CRM Manager for a Real Estate Company in Boston, MA. Also a Customer service support for a US ESA Company.
10+ Years working experience with a BPO Company (Convergys/Concentrix). Supported Comcast Cable company with Voice/Phone, Chat and email. Started as a Technical support representative for 2 years, then promoted to Floor support for 2+ years that led to a higher promotion as a team leader for 6 years.
Prior experience to BPO & Freelance was a Computer Hardware & Software Technician for 6 years
