Crowdsourcing Workshift > Search Freelance > karenclaire
karenclaire
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Telemarketing and Tel Sales
Language
Tagalog (Mother tongue)English (Conversational level)
- Last Login : 2019-03-25
- Member Since : 2019-03-25
Professional Experience
I am a Customer Service Representative for the past 10 years and Workforce Management Analyst for 3 years. I have intensive background with Customer Service, Sales, and Marketing.
*Customer Service Support for Billing and Technical Issues
*Executive Escalations Support for Telecom Companies
*Email Management and Chat Support
*Cold Email Marketing
*Outbound Telemarketing and Sales
*Lead Research and Lead Generation
*Product Research through ZIK Analytics
*Real Time Monitoring using Genesys, Nfocus, Verint Tool
*Scheduling and Staffing Projections background using Genesys and Verint tool
*HR coordinator
URL
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