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robyneweiss
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
- Favorites : 0 Results
- Skills
- Technical Writing
- Article and Text Writing
- Blog Writing
- Review Writing
- Editing and Amendment
- Slogan
- Naming
- Other Naming
- Advertising and Public Relations
- SEO - Search Engine Optimization
- Email Marketing
- Market Research and Surveys
- Statistical Analysis
- Other Business Services
- Personal Assistant
- Email Response Handling
- Web Search
- Transcription
- Questionnaire and Research
- Interview
- Other Business Supports and Questionnaire
- Data Entry
- Data Screening
- Data Gathering
- Data Cleaning
- Other Data Entry
- Others
- Last Login : 2017-12-01
- Member Since : 2017-11-12
Professional Experience
Team Support Specialist (March 2015 – May 2016) Convergys Conducts side by side audit, coaching, and behavior follow-ups
Sales Associate (May 2014 – August 2014) Ibex Global Services Inbound support selling cable, internet, and phone services of major services providers in the US
Customer Service Representative (2010 - 2014) Sutherland Global Services Handles all types of escalated calls
Resolutions Team Consultant formerly the Internal Help Desk Team from June 2013 – October 2013 Handles escalated issues and address it to the client when necessary
Seasonal Team Manager from January 2013 – June 2013 Sutherland Global Services Manages and handles 6 teams from escalations department (tier 2) of a financial account for 6 months
Virtual Trainer from September 2012 – 2014 Sutherland Global Services Handles process and product refreshers for both level 1, 2, and resolutions team associates