日本と海外をつなぐクラウドソーシング

Team Support Specialist (March 2015 – May 2016) Convergys Conducts side by side audit, coaching, and behavior follow-ups
Sales Associate (May 2014 – August 2014) Ibex Global Services Inbound support selling cable, internet, and phone services of major services providers in the US
Customer Service Representative (2010 - 2014) Sutherland Global Services Handles all types of escalated calls
Resolutions Team Consultant formerly the Internal Help Desk Team from June 2013 – October 2013 Handles escalated issues and address it to the client when necessary
Seasonal Team Manager from January 2013 – June 2013 Sutherland Global Services Manages and handles 6 teams from escalations department (tier 2) of a financial account for 6 months
Virtual Trainer from September 2012 – 2014 Sutherland Global Services Handles process and product refreshers for both level 1, 2, and resolutions team associates