日本と海外をつなぐクラウドソーシング

I was a Front-line Associates in an American based company where my main job is to provide Customer Service. I handle money remittances, ticketing, bills payment, handles phone support and answers queries for walk in customers in our store. I also worked as a Customer Care Professional in a BPO company where I handled inbound and outbound calls for North America regions. We also joined seminars and participated in training's relating to Media and Social Marketing on how to effectively advertise products, gain customers through Social Media Marketing.Within that period, I was also assigned to handle Email and Phone Support within APEA region (AsiaPacific,Europe,MiddleEast) in which for 3 consecutive months I achieved grades above 90% customer satisfactory feedback. After I graduated I worked as an executive secretary for over a year in an industrial and consultancy company before becoming an customer service professional.