日本と海外をつなぐクラウドソーシング

I have over 7 years of experience in Customer Service assisting U.S and Australian customers and over 2 years as a Technical Help Desk Analyst assisting customers globally and I have been freelancing for over a year now.

I can provide chat, email, ticket and phone support and will not hesitate to do extra mile to make my customers happy. Communication is my passion and I firmly believe in understanding customer's needs in order to achieve customer satisfaction.

Throughout the years of my experience as a Customer Service Agent and Technical Help Desk Analyst, I have managed to hone skills that are very close to my personality such as patience, a can do attitude, time management, empathy, calmness even if in high stress environment, eye for detail and can work independently with minimum supervision.I am always up for a challenge and willing to learn and will fully familiarize myself with the product in order to provide the best possible support to customers.