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simonvega
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Available to work
- Appraisal :
- Job History(F) : 0 Results
- Philippines
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- Skills
- Japanese ⇔ English
Language
No Description - Last Login : 2017-08-22
- Member Since : 2017-08-22
Professional Experience
Position: QA Specialist
Duties and Responsibilites:
- Sending out of daily QA reports to operations and to the clients.
- Provide quality scores for voice and non-voice forms per agents.
- Conducts calibration session with operations and clients.
- Provide Insights to Operations to enhance Customer Experience.
URL
https://www.dropbox.com/s/vvmdkp54dt4xv43/Simon.docx?dl=0
