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SheilaYap
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Available to work
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- Job History(F) : 0 Results
- Philippines
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- Last Login : 2017-08-22
- Member Since : 2017-08-22
Professional Experience
I'm the competence and character that employers and entities look for. I was a Senior Trainer for a BPO company. I was immersed in evaluating agents' under-performance and analyzing triggering factors and finally coming up with intervention plans to address it and increase productivity. I am also an audacious advocate of excellent customer service both for internal and external customers. I strongly believe it’s what makes or breaks a business.
It’s my 3rd fruitful year working online for various clients for various industries. Over time, I still am amazed at how one can grapple so much learning from each experience. But more than these, I am self-driven and results-oriented. The indelible passion for what I do sets me apart from everybody else. Try my services and attest to this.
My mantra - I'm someone who thrives to be the best at what I do. I constantly assess my performance and look at opportunities to better give value to my clients.