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Crowdsourcing Workshift > Find work > Chat support for Shopee (online store) [English support *Fully home based *Supported and secure].

Job name

Chat support for Shopee (online store) [English support *Fully home based *Supported and secure].

Area Limitation
Country unspecified
Project Budget JPY
10,000 yen to 50,000 yen
Job type
Project
Open End

Requirements

1. Area

Country unspecified

2. Need Identity Verification

No

3. Skills

Customer Service & Support Email Response Handling Personal Assistant Web Search Other Business Supports and Questionnaire

Description

▼ Business Contents
Reply to inquiries from customers
→Please reply to inquiries in English as there is a template!
→If you do not know how to respond, please ask me and I will reply to you with my response in English.
→We will make the template more user-friendly based on the content of your response. Gradually increase the scope of what you can handle alone!

●Sending a thank you message to purchasers
→Please send a thank you message to all purchasers.


▼Concerning the response letter to customers
We have prepared templates, though,
Please reply to customers by changing the contents according to their inquiries and usage.
If you have any trouble responding, please rest assured that I will follow up with you.


Work hours
Basically reply to each inquiry within a few minutes.
If it is difficult to reply, please respond within 12 hours.
If there are days when it is difficult for you to respond, please contact me.


Requirements
You must like to deal with customers.
Those who want to make use of their English skills.
Those who are willing to work for a long time
Have access to a computer.
Able to use Google Spreadsheet (Excel-like software).
・Able to use Zoom, Chatwork, and Gmail.


Compensation
30,000 yen~ per month (including tax)
Trial is 5,000 yen per week (tax included)
Remuneration will be increased depending on store sales and the organization you continue to work for.


How to apply ]
Gender
Age (20s, 30s, etc.)
Current job (housewife, company employee, etc.)
Achievements and experience (if any)
(e.g., experience using or listing on shopee, Amazon, Lazada, eBay, etc.)
Rough hours you are available
(e.g., 9:00 a.m. to 24:00 p.m., etc.)

Please apply for 5,000 yen (including tax).

After receiving your application, we will explain the work to you via chat tools.
After that, we will ask you to start with a one-week trial.



End.
We are looking forward to working with you for a long time to come.
We would also like to give back to you in the future along with our sales, so thank you in advance for your cooperation.

If you have any questions, please feel free to contact us.

We look forward to hearing from you!

【2024-03-17 23:07:55追記】

▼ Business Contents

●Checking inventory, responding to purchase requests from Japanese flea market sites, etc.

This is not just a chat support service, but a concierge-like job where we can offer suggestions to our customers.

Introduction by Client and Background of Job

We sell our products on an international sales platform called shopee!
(Singapore, Malaysia, Philippines, and several other stores)

We receive about 10~30 inquiries a day about products we are selling or ordered, so please respond to them.

About Fee

  • Project Budget (tax included)

    Client Desired Fee 10,000 yen to 50,000 yen
  • Details of remuneration

Posting Ends

2024-03-24

Desired Delivery Date

Delivery date unspecified

Attachment

Delivery Format

特になし

Criteria for Hiring

Those who like to deal with customers
Those who want to make use of their English skills.
Long term working experience
Have access to a computer
Have a computer and be able to use Google Spreadsheet (Excel-like software).
You must be comfortable using Zoom, Chatwork, and Gmail.

Prohibitions

Others

Client information

Identification: Not Verified
Publication Date 2024-03-17 21:14
Applications Proposal number: 4  
Proposal Date: 2024-03-19 21:35
Proposal Date: 2024-03-19 09:43
Proposal Date: 2024-03-18 13:45
Proposal Date: 2024-03-17 22:47