日本と海外をつなぐクラウドソーシング

Aspira Hospitality, Thailand

Marketing Executive

2016/09～ 2017/03

 In- charge of the Loyalty Membership Program
 Controlling the database for both Guest Database and Membership Database
 Answering Inquiries for Loyalty Membership
 Sending a Weekly Report to all Hotels
 Providing and Implementing new Marketing Strategies to uplift Sales Productivity

Convergys Cebu

Customer Service Representative

2015/09～ 2016/12

 Helping Customers to Place an Order
 Resolve Customers Problems and Concerns (without escalation to a Supervisor or a Team Leader)
 Process a Replacement for the Broken Products due to delivery
 Process a Refund to a Customer Request
 Offered Discount to Remorseful due to discrepancies

Global Financial Consultant, Taiwan

Sales and Collection Representative

2012/01～ 2013/08

 Meet the company expectations by selling products through phone calls and meet clients personally
 Doing field activities as sales or collecting money to boost sales and profitability
 Strive for quick complaints resolution and commended by supervisor for the ability to resolve problems and to avoid an escalation
 Build trust, value others, communicate effectively, drive execution, foster innovation, collaborate with others, solve problems, creatively and demonstrate high integrity
 Responsible to service existing accounts, obtain orders and establish new accounts with proper planning

MoneyGram International, Taiwan

Rimmetance Officer

2013/09～ 2014/01

 Process Inward and Outward Bound for Remittance
 Ensuring all Commission and Charges are properly Accounted for
 Provides the highest Quality of Services in terms of Accuracy and Timelines
 Check all the Details of the Clients Information given
 Handle and Support Treasury Settlements
 Follow up on any Trade Disparity
 Ensure compliance with Anti-Money Laundering Policy and prepare transactions Monitoring Report

Source Photonics

Factory Worker (Training Officer)

2008/04～ 2011/04

 Teach and well Trained a new Philippine Colleague
 Helping the Supervisor to translate newbies what their Commands and Demands
 Check Quality Control
 Assisting other Station if needed

Asustek Inc., Taiwan

Factory Worker (Line Leader)

2004/04～ 2006/04

 Preparing all the materials needed in a production in advance
 Responsible for members to obliged their actions and duties
 Double check all the materials correctly before they can use
 Assist and teach newbies properly